Director of IT & Infrastructure
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks.
As Director of IT & Infrastructure, you’ll lead the team, systems, and infrastructure that keep our employees connected and our operations moving. Your scope will span global IT support, enterprise applications, identity and access, corporate networks, and the setup of facilities for new transit service launches.
This role combines excellent people leadership with hands-on technical expertise. Balancing an entrepreneurial spirit with a pragmatic approach to problem-solving, you will serve as a key stakeholder in building the reliable services our teams and partners depend on. From improving employee support through automation and AI to getting a new operational site ready for launch, you’ll turn complex requirements into well-run systems and repeatable processes.
What You’ll Do:
- Lead our global IT team. Develop and support the team, establish clear ownership and service expectations, and translate business priorities into an actionable IT roadmap.
