Head of AI Research Product

Via is a global leader in smart transportation, using technology to revolutionize mobility worldwide. Our impact ranges from transforming individual daily commutes to reducing the collective environmental cost of transit systems. We're driven by ambitious goals. This is an opportunity to join a core team reshaping how public mobility operates at scale.

We are looking for a Head of AI Research Product to lead the intersection of applied machine learning research and product innovation across Via's rider and transit operations platform. This role sits at the frontier of what AI can do for public transportation, not as a feature layer, but as the engine that makes the system smarter, more equitable, and more efficient for every rider and agency we serve.

This is a three-part role: innovating with lighthouse customers to pilot and pressure-test cutting-edge approaches in real-world transit environments, conducting original applied research, and driving productization of proven methods into Via's core platform.

What you'll do:

• Build and lead Via's AI research product function, defining the roadmap for how machine learning advances rider experience and transit network performance.
• Design and deploy reinforcement learning systems that optimize routing, pooling efficienc