V
Posted 2mo ago•Benton Harbor, MI
Road Supervisor
MiddleOn-site (Benton Harbor)Salary undisclosed
Job Description
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a Road Supervisor at Via, you will train operators, oversee the performance of operators, respond to emergencies, and manage the delivery of paratransit service in the Benton Harbor area.
What You’ll Do:
- Conduct on-the-road supervision, including regular ride-alongs and shadowing, to ensure driver performance meets service and safety standards.
- Monitor and assess operator interactions and adherence to safety procedures, offering constructive feedback as necessary.
- Develop and deliver training programs for new drivers, including initial, remedial, and refresher content.
- Provide hands-on training in best practices, safety protocols, and service standards to align wi
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