Senior Backend Engineer, Voice AI

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Senior Backend Engineer, Voice AI, you will build the technology powering Via’s Voice AI agent - the seamless, next-generation conversational interface for our customers. This is a rare opportunity to own cutting-edge, mission-critical AI systems that directly shape the daily experiences of hundreds of thousands of riders. You will have end-to-end backend ownership, working with the most advanced LLMs in the market and a team that values innovation and high-quality craft. We are looking for a high-agency engineer who thrives in unknown territories, continuously pushes the boundaries of what AI agents can do, and is passionate about mentoring others and driving our technical vision forward.

• Voice AI Ownership: Lead the end-to-end development of Via’s customer-facing Voice AI agent, creating seamless, natural, and highly responsive conversational experiences.<