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Posted 2mo ago•Warsaw, Munich, or NYC onsite

Lifecycle Manager

MiddleOn-site (New York)Salary undisclosed
Required Skills
Next.jsSQL
Job Description

About Viktor

Viktor is the AI teammate. He lives in Slack and Microsoft Teams, connects to thousands of tools, and does real work for real companies: finance, marketing, ops, engineering. We're building the product that replaces half the SaaS stack.

The team is small. The scope is not.

 

The Short Version

You own the lifecycle machine: every email and nudge that turns a signup into a daily user, a single user into a team, and a lapsed workspace into a returning one. An agency is rebuilding the system right now. In mid-August it becomes yours, and everything about where it goes next is your call. First dedicated lifecycle owner, hands-on in Customer.io daily, judged on activation, net revenue retention, and reactivated revenue. You ship every week.

 

What's Actually Going On Here

Tens of thousands of people sign up, and what happens after signup is decided largely by lifecycle: the emails and messages that turn a curious signup into a daily user, a single user into a team, and a lapsed workspace into a returning one. In May 2026 we closed a $75M Series A led by Accel, with Sla

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