Workday Technical Services Lead

VirtualResource (VR) is a boutique consultancy supporting companies to optimise their HR and Workday systems. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape.

Our people are our most important asset

• We recognise the need for a committed, skilled and loyal team and strive to create a working environment that is flexible, caring and considerate of all needs.
• We attract the best people and reward them appropriately
• Staff development and upskilling are core to what we do

 

We are looking for a Workday Technical Services Lead to define, build, and scale our technical capability within the Workday practice. This is a strategic leadership role focused on AI-driven innovation, platform extensibility, and next-generation Workday technologies.

You will lead the technical vision across integrations, security, data, and Workday AI, ensuring delivery excellence while shaping future-ready solutions. Acting as a trusted advisor to clients and internal stakeholders, you will drive innovation, build high-performing teams, and position the practice at the forefront of Workday and AI advancements.

 

Job Description

 

Responsibilities will include:

• Define and execute the Workday technical strategy, driving AI-enabled innovation, automation, and emerging technologies

• Establish and evolve the roadmap across Workday AI, Extend, Prism Analytics, and integrations

• Provide architectural oversight for implementations and AMS, ensuring best practice, security, and high-quality delivery

• Champion standardisation, automation, and scalable frameworks/accelerators

• Advise clients on adopting Workday AI, analytics, and advanced platform capabilities

• Drive innovation through Extend, AI-enhanced solutions, and enterprise integrations

• Build, mentor, and grow a high-performing technical team and capability

• Act as a trusted advisor to clients, supporting architecture discussions, pre-sales, and solution design

• Translate complex technical concepts into clear insights for senior stakeholders

• Strengthen the Workday partnership and stay ahead of platform innovations and industry trends

Must have Skills Required

• Extensive hands-on experience with Workday integrations (Studio, EIB, PECI, Core Connectors), reporting, and security

• Proven experience embedding AI or automation into Workday or enterprise systems

• Strong track record leading technical teams in Workday implementations or AMS

• Deep understanding of Workday architecture and cross-functional dependencies

• Experience in integration design and business process alignment

• Strong ERP knowledge and understanding of enterprise system concepts

• Excellent stakeholder management and client-facing communication skills

• Ability to translate complex technical concepts for senior audiences

• Strong problem-solving mindset with both analytical and creative thinking

• Experience mentoring teams and developing junior consultants

• Proficiency with tools such as Excel, Visio, MS Project, and PowerPoint

Other Qualifications/Skills that will be beneficial

• Bachelor’s degree in Computer Science or a related field

• Workday certifications (Integrations, Studio, Extend)

• Knowledge of AI technologies (LLMs, APIs, automation platforms)

• Experience with Workday Prism Analytics and Extend

• Exposure to enterprise AI integration strategies

• Experience contributing to innovation, accelerators, or reusable frameworks