Bookkeeper & Customer Service Support

Location: Remote – South Africa
Employment Type: Permanent, Full-Time
Working Hours: Monday to Friday, UK business hours

Role Overview

We are looking for an experienced and dependable Bookkeeper & Customer Service Support professional to manage the day-to-day finance function across two related businesses while also providing customer service support when required.

Approximately 60% of the position is focused on bookkeeping and finance administration, with the remaining 40% supporting customer service activities. The successful candidate will take ownership of reconciliations, VAT, payroll, supplier payments and management reporting, while assisting customers with orders, deliveries and returns.

This position would suit someone who is highly organised, confident working independently and comfortable taking responsibility for deadlines in a small, fast-moving team.

Requirements

Key Responsibilities

Bookkeeping & Finance – approximately 60%

• Complete bank, card and payment-platform reconciliations in Xero across multiple entities.
• Process supplier bills and sales invoices and maintain accurate purchase and sales ledgers.
• Prepare monthly supplier payment runs and payment files for approval.
• Prepare and process monthly payroll in Xero.