Forward Deployed Engineer

About the role

We’re looking for a founding Forward Deployed Engineer to join our founding team and lead the adoption of Finto’s AI-powered automation for some of the world’s largest enterprises. You’ll be the trusted partner guiding finance teams through onboarding, integration, and - most importantly - putting AI directly into their hands so they can radically reduce manual work and unlock new levels of productivity.

This is not a typical customer success role - its a technical, customer-facing role. You’ll focus on the time to value including data-set-up, workflow design, and change management. You’ll work closely with our founders to make sure customers embrace AI as a core part of their daily job.

We’re headquartered in Munich, with roots in San Francisco through Y Combinator.

What you’ll do

• Lead enterprise customers from contract signature through full-scale adoption, ensuring successful rollout and long-term expansion.
• Work directly with finance teams to redesign critical processes, embedding AI where it creates the most business value.
• Partner closely with customers to deeply understand their ERP environment, data structures, accounting workflows, and success metrics.
• Serve as the bridge between customers and our engineering team - gathering requirements, translating feedback into product insights, and surfacing unmet needs.
• Analyze AI performan