Service Advisor

⚙️ Service Advisor

📍 Location: Vision Ford Lincoln – Wahpeton, ND
🕒 Employment Type: Full-Time
💰 Compensation: Base + Commission

🔧 Job Description:

Vision Ford Lincoln is looking for a customer-first, detail-driven Service Advisor to join our high-performing service team! You’ll be the trusted guide for our customers—helping them understand their vehicle’s needs, recommending solutions, and ensuring every visit is smooth, efficient, and positive. 💬✨

Your ability to communicate clearly, stay organized, and create confidence will directly contribute to the level of service our customers expect from the Vision brand. 🤝

🔑 What You’ll Do:

• 👋 Welcome and assist customers with professionalism and care
  
• 📝 Listen to concerns and document repair needs accurately
  
• 🧠 Translate technical information clearly and honestly
  
• 📞 Keep customers updated throughout their vehicle’s visit
  
• 🛠️ Collaborate with techs to ensure timely service
  
• 💡 Upsell maintenance plans, warranties & service specials
  
• ✅ Finalize repair orders and ensure full customer satisfaction
  
• 📲 Follow up after service to build long-term relationships

Requirements

📌 What You’ll Need:

• 🧍‍♂️ Prior Service Advisor or customer service experience (preferred)
  
• 💬 Strong communication + problem-solvin