System Engineer (Platform Infrastructure)

Our System Engineers (Platform Infrastructure) ensure that the Vista Cloud and VMS offering maintains the highest levels of service, security and availability for our customers. Utilizing internal systems to build, monitor, and alleviate issues in our hosted cloud environments, you will ensure seamless operational and security efficiencies, helping to establish a mature and effective security posture across Vista’s services.

About the role

Operational Support

• Understand current scales of Containers, VM Scale Sets, VMs, DB Pools, App Services and DB’s – resizing and re-scaling as necessary
• Delete unused assets (e.g. Web & Call Centre Base Images) and alter IaC templates to make such assets optionally configurable
• Continue the weekly scaling of environments as necessary
• Monitor and manage orphaned Azure resources

Service and Security Operations Management

• Shape and implement systems, processes, and methodologies to ensure effective and timely monitoring of Vista’s services
• Take ownership of, and lead the response to, suspected and confirmed security incidents – feed all findings back into system design as a cycle of continuous improvement
• Proactively assist in the delivery of high-quality security outcomes for Vista’s global operations, including conducting regular reviews of our security posture