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Posted 1h agoSan José, Costa Rica

Associate QA Analyst

JuniorOn-site (San José)Salary undisclosed
Required Skills
Azure
Job Description

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. 

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. 

For more information, please visit www.vml.com and follow along on  LinkedIn #WeAreVML.

Sobre WPP 

WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. 

Who are we looking for: 

VML, part of WPP, is looking for an Associate QA Analyst to join our QA team. This role is ideal for someone starting their career in Quality Assurance with foundational knowledge of software testing, strong attention to detail, and the ability to learn quickly in a collaborative web and digital delivery environment. The person will support the creation and execution of test cases, document defects clearly, validate fixes, and help ensure that releases meet expected quality standards. Exposure to automation, API testing, or QA tracking tools is a plus. 

What you'll do: 

  • Assist | in creating, updating, and maintaining test cases and test documentation for software components. 
  • Execute | manual test cases for content releases, production fixes, application enhancements, and regression cycles. 
  • Document | Defects with clear steps to reproduce, expected results, actual results, screenshots, and supporting evidence. 
  • Validate | bug fixes and perform basic retesting to confirm that issues are resolved. 
  • Collaborate | with QA Analysts, Software Engineers, Project Managers, and other team members to clarify requirements and testing scope. 
  • Learn | the assigned software platform, QA processes, project standards, and tools used to support delivery. 
  • Support | the collection of test execution status, defect information, and basic QA metrics to improve overall quality. 

Who you are: 

  • Detail-Oriented | You have strong attention to detail and care about delivering accurate, high-quality work. 
  • Curious | You are eager to learn QA practices, testing tools, digital platforms, and new technologies. 
  • Collaborative | You communicate clearly and work well with developers, QA teammates, and project stakeholders. 
  • Organized | You can follow testing instructions, document results, and manage assigned tasks responsibly. 
  • Analytical | You can compare expected and actual behavior, identify inconsistencies, and explain findings clearly. 
  • Adaptable | You are comfortable with changing priorities, project needs, and evolving delivery timelines. 

What you'll need: 

  • Foundational knowledge of QA concepts, SDLC/STLC, test case design, defect lifecycle, and regression testing. 
  • Basic experience executing manual test cases for web applications, content updates, campaigns, or digital platforms. 
  • Ability to write clear defects and test evidence in tracking tools such as JIRA, Azure DevOps, DevTrack, or similar tools. 
  • Understanding front-end testing, cross-browser validation, responsive checks, and basic backend validation concepts. 
  • Basic troubleshooting skills and the ability to explain what happened, where it happened, and how to reproduce an issue. 
  • Ability to follow QA standards, project processes, documentation expectations, and delivery timelines. 
  • Good written and verbal communication skills in English and Spanish. 
  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field is preferred; equivalent practical experience or relevant coursework will also be considered. 

Recommended: 

  • Exposure automation tools or frameworks such as Playwright, Selenium, Cypress, or similar tools. 
  • Exposure to API testing tools such as Postman or similar tools. 
  • Basic understanding of browser developer tools and test evidence capture. 
  • Willingness to work extended hours or different shifts when project delivery requires it. 
  • Ability to adapt to changing technologies, requirements, and client priorities. 

En VML, parte de WPP, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla.

Al hacer clic en "Enviar solicitud", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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