Director, Integrated Operations Center (IOC)
Our collective future depends on carbon-free transportation. To forge that future, Voltera develops, owns, and operates the infrastructure that enables companies to succeed at scale with zero-emission vehicles. We’re looking for innovative, people-first team members who understand that culture is critical in our effort to positively impact the world’s transition to a carbon-free transportation future.
The Director, Integrated Operations Center (IOC) leads and scales Voltera's Integrated Operations Center as the company grows its network of public and autonomous vehicle charging sites. This role owns the customer relationship for live sites, serving as the single point of contact for issue intake, status, and resolution, and acts as the central command function during operational events.
This individual builds the org design, staffing model, and escalation frameworks that keep the IOC running at high service quality as the portfolio scales, while partnering closely with charging ops, facility ops, network ops, security, and technology.
WHAT YOU'LL DO:
Org Design & Team Leadership
- Lead and scale the IOC to support a growing portfolio of sites and customers.
- Develop the org design and staffing model to support a rapidl
