Customer Experience Advisor
At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.
Apply now to find your place at Vomela.
Location: Onsite role in Jersey City, NJ
Pay Range: $70,000 - 85,000 USD/annually
Job Summary
The Customer Experience (CX) Advisor serves as a strategic advisor for assigned retail clients. The ideal candidate brings 3–5 years of prior experience in digital print, event graphics, or retail print, with a strong understanding of print production workflows, materials, finishing, installation and/or fulfillment, and client service. This role is responsible for evaluating customer requirements, determining campaign execution strategies, recommending production and distribution solutions, and exercising independent judgment to balance customer objectives, operational capabilities, cost considerations, and company business goals. The position works across Sales, Prepress, Production, Purchasing, Logistics, and Finance to drive operational performance, customer retention, and profitable growth.
What You'll Do...
Strategic Account Management
