About the Role

We are looking for a Product Builder to join the Engage squad, responsible for the Data and Human Support products within the  VTEX CX Platform. This is a hands-on, high-ownership role for someone who thrives at the intersection of product, engineering, and design, and is passionate about building digital products that deliver measurable business and customer impact.

You will lead the development of high-impact digital products with multidisciplinary teams, taking full ownership of operations, performance, and costs under a “you build it, you run it” mindset. We need someone who can connect vision to execution, make informed trade-offs, and drive initiatives independently in a fast-paced environment.

You will leverage AI and modern tooling to accelerate prototyping, documentation, API development, and task automation, while maintaining strong fluency with engineering and design teams to ensure agile, high-quality delivery. Strong cross-functional collaboration, execution excellence, and a product mindset focused on outcomes are essential for success in this role.

 

Key Responsabilities

•  Define product vision, metrics, and strategy based on real customer problems, usage data, and market trends — leading lean discove