Administrative Coordinator
Wayne Door is looking for an organized, dependable, and customer-focused Administrative Coordinator to join our Door Tech & Security team in Youngstown!
This role is a great fit for someone who enjoys staying organized, helping customers, and keeping things moving behind the scenes. You’ll work closely with customers, technicians, sales representatives, and management to help coordinate service calls, manage service orders, communicate updates, and support the day-to-day operations of our Youngstown location.
What You’ll Do:
Answer incoming calls and assist customers with questions and service requests
Enter, update, and close out service orders
Help schedule and coordinate service calls and technician appointments
Communicate appointment details, schedule changes, and service updates
Maintain accurate customer and service records
Assist technicians, sales representatives, and management with administrative needs
Learn about our automatic doors, access control systems, cameras, security systems, and other products
Help keep the office and daily service operations organized and running smoothly
What We’re Looking For:
Previous administrative, customer service, scheduling, dispatching, or office
