Vehicle Operations Specialist

If you thrive in fast-paced environments, enjoy solving problems under pressure, and have a passion for emerging technology, this is an opportunity to make a direct impact on the future of transportation.

What You'll Do

As part of our Remote Assistance team, you will:

• Monitor assigned autonomous vehicles using the Remote Command (RC) interface and multiple live camera feeds.
• Assess dynamic driving situations and provide remote assistance when appropriate using system tools.
• Document interventions, operational events, and observations in real time using Notion, Google Sheets, and other operational platforms.
• Perform post-trip reviews to identify anomalies and improvement opportunities.
• Participate in Root Cause Analysis (RCA) sessions to investigate incidents and contribute to our growing edge-case knowledge base.
• Track operational performance metrics and support continuous process improvement.
• Deliver detailed shift handoffs to ensure seamless 24/7 fleet operations.
• Collaborate closely with engineering and operations teams to improve fleet safety, efficiency, and reliability.

Requirements

What We're Looking For

We're looking for someone who enjoys making quick, informed decisions while maintaining exceptional attention to detail.

Required Qualifications

• 1+ year of experience in a live operations environment such as: