Director of Revenue Operations
We are looking for a strategic and analytical Director of Revenue Operations to join our leadership team. In this role, you will lead the planning, forecasting, and reporting for our Post-Sales teams, spanning Onboarding and Customer Success, while managing and mentoring a team of two analysts. You will partner cross-functionally to diagnose bottlenecks, improve onboarding efficiency, and drive operational excellence that supports the overall growth of our organization.
This position will be hybrid
Reports to: Vice President of Revenue Operations
Partners closely with: Vice President of Onboarding & Customer Success
What You Will Own
Own Post-Sale operational excellence across Onboarding, Customer Success, and Customer Education, establishing scalable processes, systems, governance, and operating models that improve efficiency, consistency, customer outcomes, and the ability to scale.
Develop and execute planning, forecasting, and performance management frameworks for Onboarding and Customer Success, including time-to-value, implementation timelines, productivity, process
