Head of Telesales
๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ญ๐ด๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฎ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ญ๐ด-๐ฎ๐ฌ ๐๐ฃ๐)
Experience: 7+ yrs
Location: Bengaluru, Karnataka, India
Job Type: Full-time
We are looking for an experienced and results-driven Head โ Telesales to lead, scale, and optimise the telesales function and drive measurable business growth.
The role will be responsible for building high-performing sales teams, improving lead-to-conversion performance, strengthening sales processes, and establishing a strong performance culture. The ideal candidate should combine strategic thinking with hands-on sales leadership, strong data orientation, and a proven ability to convert leads into walk-ins, sales, and long-term customers.
Requirements
KEY RESPONSIBILITIES
- Lead, manage, mentor, and scale the telesales / inside sales team to achieve business and revenue targets.
- Develop and implement telesales strategies to improve lead conversion, walk-ins, sales, and customer retention.
- Establish clear performance frameworks and KPIs covering productivity, lead quality, conversion rates, follow-ups, revenue, and team performance.
- Analyse call-to-walk-in and call-to-sale conversion ratios and develop strategies to improve overall sales efficiency.
- Establish and continuously improve telesales pr
