Sales Operations Manager
๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ญ๐ฎ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฎ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ญ๐ฎ-๐ฎ๐ฌ ๐๐ฃ๐)
Experience: 2+ yrs
Location: Remote (India), India
Job Type: Full-time
We are looking for a high-ownership Manager โ Sales Operations to manage the operational backbone of a B2B SaaS sales organisation operating with a Product-Led Growth (PLG) and Sales-Assist model.
This is a hands-on, player-coach role focused on building scalable sales operations processes, improving sales productivity, strengthening data quality, and enabling consistent execution across BDR and Account Executive teams. The ideal candidate will combine strong Salesforce expertise, sales operations knowledge, automation skills, data discipline, and people leadership.
Requirements
Key Responsibilities
- Lead and coach a small Sales Operations pod responsible for Salesforce administration, reporting, automation, and operational support.
- Manage and develop BDR operations, including workflow standards, prioritisation, discovery processes, and objection-handling playbooks.
- Own the operational backbone of the PLG and Sales-Assist GTM motion.
- Manage workflows for hot leads, inbound lead routing, Product Qualified Accounts, and sales-assist opportunities.
- Build and maintain r