Technical Account Manager
๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ญ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฎ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ญ๐ฌ-๐ฎ๐ฌ ๐๐ฃ๐)
Experience: 2+ yrs
Location: mumbai
Job Type: Full-time
We are looking for a technically strong and customer-focused Technical Account Manager to manage strategic customer relationships and ensure successful adoption, integration, and ongoing use of technology solutions. The role combines technical account management, customer success, API integration, troubleshooting, and cross-functional coordination.
The ideal candidate will act as a trusted technical partner for customers, understanding their business and technology requirements, coordinating integrations, resolving technical challenges, and ensuring a smooth customer experience throughout the engagement lifecycle.
Requirements
Key Responsibilities
- Act as the primary technical point of contact for assigned customers.
- Understand customer business processes, technology environments, integration requirements, and technical challenges.
- Lead and support API integration initiatives between customer systems and technology platforms.
- Gather integration requirements and translate them into clear technical specifications.
- Work with Engineering, Product, Implementation, and Support teams to plan and execute
