Home Care Coordinator Supervisor

 

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model.

Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members.

*IN PERSON 5 DAYS* M - F 8am - 4:30pm

Essential Job Duties:

• Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena
• Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings
• Manage direct reports including hiring, training, supervising and mentoring
• Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution
• Lead daily meetings with HCCs to discuss pending a