Customer Service Consultant
Do you love helping people and finding solutions? If so, this is the role for you.
About the Company
Our client is a fast growing platform in the care and support sector, connecting workers with people who need assistance. They're investing heavily in technology and automation to reduce admin and help their team focus on service delivery.
About the Role
As an Outbound Customer Service Consultant, your main focus will sourcing and recruiting support workers to meet specific client needs. You'll reach out to potential candidates, generate interest in available opportunities and bring the right people onto the platform to get roles filled. You'll also support existing clients with platform questions and everyday needs. This is a fast paced, phone led role with a high daily call volume, and a strong focus on recruitment, relationship building and hitting fulfilment targets.
You'll Thrive in This Role If...
You're confident in a fast paced, phone based environment, enjoy connecting with people and know how to get things done. Background in call centres, telecommunications, recruitment or high volume customer service will set you up well.
What You'll Do:
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