Patient Scheduling Coordinator II - Full Time - Wolf River
Job Title: Patient Scheduling Coordinator II
About Us
At West Cancer Center, we are dedicated to providing exceptional, patient-centered cancer care through innovation, compassion, and collaboration. Our administrative and clinical teams work seamlessly to ensure every patient receives timely, respectful, and coordinated care. Join our mission-driven team where every role directly impacts the lives of those we serve.
Position Overview
The Patient Scheduling Coordinator II is responsible for managing patient scheduling functions, including registration, referral processing, insurance verification, and pre-certification activities. This role plays a crucial part in ensuring efficient clinic operations and positive patient experiences.
Key Responsibilities
- Greet patients and their representatives professionally and courteously
- Verify and update patient demographic and insurance information
- Schedule appointments for office visits, labs, radiology tests, injections, and chemotherapy/infusion
- Coordinate new internal referrals and manage all relevant appointment types
- Handle patient no-shows and process clinic discharges as necessary
