Junior Operations Manager B2B (m/f/d)
JuniorOn-site (Robakowo Warehouse ELC7)Salary undisclosed
Job Description
JOIN OUR TEAM
As a Junior Operations Manager B2B, you will own the end-to-end B2B order fulfilment process, ensuring flawless delivery quality and on-time distribution for our B2B partners. Working cross-functionally alongside a dedicated team of three colleagues, you will bridge operations, Customer Care, Tech/IT, and Planning to monitor operational performance, identify root causes, and scale continuous improvements across our Robakowo fulfillment center. This position is permanent and based in Robakowo.WHAT YOU'LL DO
- Coordinate end-to-end B2B order fulfilment, collaborating with Inbound and Outbound teams from product availability verification to accurate dispatch
- Monitor product availability, order backlog, and ageing to proactively mitigate operational bottlenecks
- Perform quality checks to guarantee order accuracy, completeness, and customer compliance
- Drive root cause analysis and implement corrective actions to minimise errors and cancellations
- Track operational KPIs, including delivery quality, warehouse productivity, and B2B customer satisfaction
- Leverage automation and smart processes to enhance warehouse efficiency and fulfillm
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