Customer Experience Specialist @ in3 | Dutch Native
Are you an empathetic, solution-oriented communicator with a strong customer-first mindset? Do you want to represent one of the leading Buy Now, Pay Later (BNPL) fintech brands in the Netherlands and help customers and merchants with payment questions and financial solutions? Then get ready for the career adventure of a lifetime in sunny Valencia, Spain!
At weWow, you’ll thrive in a dynamic scale-up environment, working with some of Europe’s most renowned and fastest-growing brands. Join our international community of passionate professionals, where personal and professional growth come first.
Behind the brand.
in3 is a Dutch fintech that lets customers pay for their purchases in 3 parts. Think of buying an expensive washing machine and spreading the cost over 3 months, without the stress.
Its mission goes further than convenience: in3 wants to protect the financially vulnerable. In recent years, more and more people have ended up in debt through “buy now, pay later” providers, and in3 refuses to be part of that. That’s why it built technology that checks a consumer’s creditworthiness in milliseconds, so customers only take on what they can handle.
About the role.
As a CX Specialist on the in3 account, you are the first point of contact for both consumers and partner webshops. You handle inboun