Client Success Specialist (Multilingual)

The role   We are looking to hire a Client Success Specialist to join our Client Success team in London.   Ideally, we are looking for someone fluent in English and one other language including Spanish, Italian, French, Afrikaans, German, or Turkish.   This is an office-based role out of our London office   You must have existing rights to work in the UK to be considered for this role     Working at WGSN   Together, we create tomorrow    A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.    WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.       Role overview    The Client Success Specialist works with the Account Management team to ensure that our clients understand and use our portfolio of products. Working in partnership with the AM team, the CS role is to ensure that customers get tangible value from our service. Having a commercial approach in each engagement with our clients, the Client Service Specialist should be able to identify upsell opportunities whilst focu