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Posted 1h ago•United States (Remote)

Partnership Support Engineer

MiddleRemoteSalary undisclosed
Required Skills
SQL
Job Description

Mission and Importance of this Role

Wheelhouse has a rich ecosystem of incoming and outgoing integrations with partners. We are at the scale where we require a systematized and streamlined approach to capturing/handling bugs and also more general partnerships asks. A major part of this role will be establishing processes by which integration/partnership issues are raised, tracked and prioritized. This requires interfacing with several internal Wheelhouse teams, as well as with external parters. Sometimes bugs or integration improvements/asks will be addressed by you, and other times you will be responsible for triaging them to the appropriate parties. You will build process flows and internal tooling to help in this endeavor, and to empower non-engineers to investigate some issues themselves.
 
As we expand into API-first, embedded, and AI-driven integrations

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