Store Supervisor / Dispatcher
Position: Store Supervisor / Dispatcher
Location: 223 E Flagler Street, Miami, FL
Walk-in Interviews: Join us on Monday, October 12, or Tuesday, October 13, anytime between 10:00 AM and 5:00 PM, to meet with our team and interview for the position!
About the role
Whizz has opened a new e-bike delivery store in Miami, and we're hiring two Store Supervisors to run it 7 days a week. You're the on-site leader: you keep the store safe, organized, and accountable, own its inventory and equipment, and dispatch and manage our W-2 delivery couriers, from putting them on shifts to keeping them in the right zones and helping them when problems come up. The store is open about 10:00 AM to 8:00 PM, and you work alternating 3- and 4-day weeks so weekends are shared fairly.
What you'll do
- Open and close the store using a written checklist, and keep the space clean and safe.
- Check couriers in and out, hand out e-bikes, and receive them back at the end of each shift.
- Swap and charge batteries, and keep the battery area organized.
- Track bikes, batteries, and spare parts, and run a regular inventory count.
- Log damaged bikes and follow up with the mechanic until each one is repaired and back in service.
- Support couriers who stop by: phone charging, water, basic questions, and escalating issues to management.
- Record at
