Director, Product Quality (Hardware)
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Director of Product Quality to lead the strategy, execution, and evolution of Product Quality across WHOOP's Hardware and Accessories & Apparel (A&A) portfolio. This leader will be responsible for ensuring every product launches with exceptional quality through disciplined risk management, robust validation, and scalable quality systems while building the operating mechanisms that govern product quality throughout the product lifecycle: including new product introduction, launch readiness, and post-launch product changes. Working closely with Hardware Engineering, Supplier Quality, Manufacturing, Operations, Reliability, and Field Quality, you will build and lead a world-class Product Quality organization that enables exceptional member experiences from concept through product lifecycle management.
RESPONSIBILITIES:
Define and execute the Product Quality strategy across Hardware and Accessories & Apparel (A&A), spanning New Product Introduction (NPI), launch readiness, product change management, and product lifecycle quality.
