Head of Payment Relations

Head of Payment Relations at Whop

Palo Alto, CA · Full-time, in office

About Whop

Our mission is to deliver everyone a sustainable income.

Today, 50,000+ people make money on Whop every month, and this year our users will earn more than $7B.

We’re building for a world where 1 billion people earn money on Whop every month.

The role

Every dollar our users earn moves through Whop’s payment partners. As Head of Payment Relations, you’ll own those relationships end to end and turn them into a strategic advantage.

What you’ll do

• Own relationships with our payment partners and run weekly check-ins with each of them

• Monitor dispute and chargeback rates, card network program exposure, reserves and fines across partners, and spot problems before they escalate

• Work closely with our Head of Compliance to flag and resolve compliance issues quickly

What we’re looking for

• Experience