Behavioral Health Medical Virtual Assistant - Phone, Insurance & Scheduling
Job Title: Behavioral Health Medical Virtual Assistant – Phone, Insurance & Scheduling
Position Type: Full-time
Schedule: Monday–Friday | 8:30 AM–5:00 PM Eastern Time
Lunch Break: 12:00 PM–12:30 PM ET | 30 minutes unpaid
Working Hours: 8 paid hours/day | 40 hours/week
Pay Rate: $5-$6 USD/hour, depending on experience
Location: Remote – Philippines
About the Client and the Role
Our client is a U.S.-based healthcare practice providing mental health and medical services through both telemedicine and in-person appointments. Its mental health services include psychiatric assessments, medication management, and therapy. The practice serves patients across multiple Georgia locations and accepts a range of commercial and government insurance plans
The VA will support both assigned practice locations and work directly with both providers, who will also conduct onboarding and training.
We are looking for a reliable and patient-focused Behavioral Health Medical Virtual Assistant to support daily front-office and patient coordination workflows.
This is a highly patient-facing role