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Posted 2d ago•Remote
Healthcare Appointment Setter
MiddleRemoteSalary undisclosed
Job Description
Job Title: Healthcare Appointment Setter
Position type: Part-Time
Working Hours: 7:00 AM – 11:00 AM, Monday - Friday Eastern Daylight Time
Key Responsibilities:
- Handle inbound calls from prospective, existing, and past patients, averaging approximately 10 calls per day.
- Convert patient inquiries and qualified leads into booked evaluations using effective sales and closing techniques.
- Conduct outbound follow-ups with prospective and past patients, averaging approximately 25 calls per week.
- Address patient concerns, overcome objections, and encourage appointment bookings.
- Manage leads through GoHighLevel CRM, maintaining accurate records and follow-up activities.
- Follow a structured callback schedule, including initial contact, a 2-day follow-up, and an additional follow-up 3 days later.
- Reactivate inactive leads and past patients to generate new appointments.
- Schedule appointments using Jane EMR or similar healthcare platforms.
- Assist with secure payment collection and maintain accurate patient and scheduling records.
- Assist with Instagram and Facebook posting, engagement, and basic marketing activities.
- Coordinate with the existing content creator on social media initia
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