Lead Nurturing & CRM Assistant

Job Title: Lead Nurturing & CRM Assistant

Position Type: Part-Time

Work Hours: 10:00 AM - 2:00 PM Pacific Daylight Time, Monday - Friday

Salary rate: $6-$8

 Job Responsibilities:

• Follow up with incoming leads through phone, email, text, and other communication channels.
• Build rapport with prospective patients and maintain consistent follow-up.
• Educate and qualify leads based on their needs and interest in the practice's services.
• Guide qualified leads toward scheduling an appointment or taking the appropriate next step.
• Re-engage previous or inactive leads when needed.
• Maintain professional and patient-friendly communication throughout the process.
• Create, organize, update, and manage the practice's CRM.
• Maintain accurate lead and patient information.
• Track lead status, follow-ups, appointments, and next steps.
• Keep the lead pipeline organized and ensure no leads are missed.
• Support improvements to CRM workflows and lead-nurturing processes.
• Manage email and SMS follow-up sequences and automations.
• Support lead re-engagement campaigns.
• Monitor responses and follow up with interested prospects.
• Respond to social media inquir