Senior Software Engineer, Voice AI & Data Infrastructure
WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. Small contractors are great at their trade but lose 20+ hours a week to invoicing, permits, scheduling, and paperwork. WorkHero combines expert office managers with automation and AI tooling, enabling a small team to take real ownership of that back-office work.
We’re hiring a senior engineer to own our real-time voice stack end to end—AI agents operating on live phone calls—and the data platform that turns those calls into insight: call → transcript → events → warehouse → dashboards. You’ll own meaningful systems end to end alongside a small, senior team with deep experience in AI, product, and the trades.
What you’ll build
New product screens and flows (jobs, customers, invoices, scheduling) in React and React Native, especially AI chat UI (chat & tool result rendering, streaming responses, human review and feedback loops)
AI workflows in production: tool-using agents, RAG/search, classification/extraction, and human-in-the-loop flows
Automations: Contribute new features and improvements to our AI-powered business automation platform
In addition, yo
