Credit Controller
About the role
A Credit Controller who is responsible for managing arrears across a portfolio of clients, investing in diverse property portfolio’s consisting of commercial, industrial & retail properties.
The role will require working as part of a large team, maintaining regular and direct communication with the tenants within your portfolio to manage arrears on behalf of your clients, ensuring appropriate collection techniques are used.
You will be required to work closely with our accounts teams including Client Accountants, Treasury Clerks and Property Managers to provide a best in class service to our clients.
Day to day you'll
- Communication with tenants, by phone, email and letter
- Maintaining Tenant database’s with accurate details
- Proactively contacting tenants based on their payment history
- Regular review of daily bank downloads to assist Treasury teams with correct allocation of incoming funds
- Reconciliation of tenant accounts
- Instruct of collection agencies or legal action where authorized and follow through to completion
- Any other duties that will ensure the smooth running of the credit control department
What matters most in this role
Building and maintaining close professional relationships with tenants, and colleagues both within the accounting teams and the wider business is paramount
