Veteran's Success Coach

WSU Tech is seeking a Veteran Success Coach to support military-affiliated students as they navigate their educational journey. This position focuses on improving student retention, persistence, and program completion by providing guidance on military-affiliated funding, assisting with enrollment requirements, and connecting students with resources to help them succeed.

Department: Military and Veterans Services
Pay: $23.01/hr
Position Type: Grant-Funded *has a delayed start*

Essential Duties and Responsibilities

• Advise military-affiliated students on available funding options and financial aid requirements.
• Conduct outreach to prospective and returning students to assist with enrollment documentation and deadlines.
• Utilize student information systems, including Navigate and Banner, to support student recruitment, advising, and retention.
• Monitor student progress and assist with initiatives to improve retention, persistence, and completion.
• Collaborate with faculty, staff, and administrators to support student success.
• Assist students and families with questions or concerns related to financial aid eligibility and funding.
• Maintain accurate records and protect confidential student information.
• Perform other duties as assigned.

Requirements

Required Qualifications<