Business Analyst / Quality Assurance (BA/QA) Manager (AL-FNC251007 002/01)

The BA / QA Manager is a pivotal leadership role responsible for overseeing both business analysis and quality assurance functions within the organisation. This individual will lead a team of Business Analysts and QA professionals, ensuring that business requirements are accurately captured, systems are thoroughly tested, and solutions delivered meet business objectives and quality standards. The BA / QA Manager acts as a bridge between business stakeholders and technical teams, driving the successful delivery of projects and continuous process improvement.

Key Responsibilities

Team Leadership & Development:

• Lead, mentor, and develop a team of Business Analysts and QA specialists.
• Set team goals, conduct performance reviews, and identify training and development opportunities.

Business Analysis:

• Oversee the gathering, documentation, and analysis of business requirements from stakeholders.
• Facilitate workshops, interviews, and meetings to elicit requirements and clarify business needs.
• Ensure creation and maintenance of detailed business process models, user stories, and functional specifications.

Quality Assurance:

• Develop and implement QA strategies, test plans, and procedures to ensure the delivery of high-quality solutions.
• Supervise the execution of manual and automated tests, ensuring thorough coverage and defect tracking.
• Drive continuous improvem