DC Support Specialist - (SS-FRW251008 009/01)

The Company :

Fortune 500 Global IT Services Leader. We utilize the power of Technology to provide mission critical IT Services that generate business impact. We are an Employer of Choice with strong values and strive to foster a culture of inclusion, belonging, and corporate citizenship in Singapore.

The Role :

1. Colocation room control

• Conduct regular patrols of the colocation room according to a predefined schedule. Maintain a record of the condition of critical areas and respond appropriately or report any irregularities to the appropriate individual.

2. Guided Access

• Guide visitors without Personal ID cards, ensuring they receive appropriate assistance and directions.

3. Monitoring System Management (Managed Services)

• Responds promptly to alarms reported by the customer device monitoring system, ensuring appropriate actions are taken to address and resolve the issue.

4. Data Center entry / exit for customer

• Manage entry applications by receiving and reviewing pre-entry applications from our internal staff or customers to ensure that all proper access procedures are being followed.

5. Shipping management

• Receive, check, and register shipping applications, store and tag parcels for future reference, and hand parcels to the delivery company.
• Check delivery slips, arrange pick-up dates and times, an