DC Support Specialist (SS-FRW260408 001/01)

The Company :

We are in search of talented and aspiring DC Support Engineer to join our team. In this role, you will leverage your expertise to safeguard information systems and enable secure operations.

The Role:

1. Colocation room control
• Conduct regular patrols of the colocation room according to a predefined schedule. Maintain a record of the condition of critical areas and respond appropriately or report any irregularities to the appropriate individual.
2. Guided Access
• Guide visitors without Personal ID cards, ensuring they receive appropriate assistance and directions.
3. Monitoring System Management (Managed Services)
• Responds promptly to alarms reported by the customer device monitoring system, ensuring appropriate actions are taken to address and resolve the issue.
4. Data Center entry / exit for customer
• Manage entry applications by receiving and reviewing pre-entry applications from our internal staff or customers to ensure that all proper access procedures are being followed.
5. Shipping management
• Receive, check, and register shipping applications, store and tag parcels for future reference, and hand parcels to the delivery company.
• Check delivery slips, arrange pick-up dates and times, and keep delivery slips for future reference.
6. Receiv