IT Manager (AL-ANC250528 004/01)

Reporting to the Chief Technology Officer, the IT Manager is responsible for driving the organization’s IT infrastructure, operations, governance, cybersecurity, and digital transformation efforts. The role requires both strategic oversight and hands-on execution across a broad spectrum of IT systems, including cloud, data automation, enterprise platforms, and user support.
You will be expected to lead project delivery, ensure service reliability, and partner with stakeholders to align IT with business goals. The IT Manager must also effectively manage external vendors and develop in-house capabilities where relevant.

Key Responsibilities:

• Lead and manage all IT operations, infrastructure, and digital systems, including Microsoft 365, Azure AD, servers, network equipment, endpoint lifecycle, and access control.
• Oversee cybersecurity programs, ISO27001 compliance (risk assessments, remediation), and IT-related PDPA compliance, including chairing relevant IT committees.
• Ensure governance for data and technology, including DRP, BCP, IT policy documentation, and data governance frameworks.
• Maintain all WordPress and domain-related properties across multiple brands and business units.
• Manage enterprise automation using Microsoft Power Automate and Power BI, including implementation and troubleshooting of existing solutions.
• Spearhead strategic IT projects such as server refresh, email domain migration, LM