NOC Operators - ANC-SSMY260918 001/06

Be part of our frontline cybersecurity and IT operations team as a SOC L1 Engineer / Team Lead, where you’ll play a key role in protecting and maintaining critical technology environments around the clock. If you're curious, analytical, and thrive when solving issues under pressure, this could be your next opportunity to grow in a SOC environment.

Responsibilities:

• Monitor security events, network infrastructure, servers, applications, and system alerts using monitoring and security tools.

• Perform first-level analysis, triage, and troubleshooting of security and infrastructure incidents.

• Identify and investigate suspicious activities, alerts, connectivity issues, and system anomalies.

• Respond to incidents according to established procedures, SLAs, and escalation matrices.

• Escalate complex or high-severity incidents to L2/L3 teams, security teams, or relevant technical specialists.

• Monitor and manage incidents in a 24/7 operational environment, including shift-based monitoring when required.

• Perform basic troubleshooting of network connectivity, servers, applications, and infrastructure components.

• Monitor dashboards, alerts, logs, and system events to identify potential service disruptions or security threats.

• Maintain accurate incident records, investigation notes,