OpenText ECM Functional Consultant

Responsibilities:

• Lead the end-to-end functional design and delivery of OpenText Enterprise Content Management (ECM) solutions, ensuring compliance with project scope, timelines, and quality standards.
• Facilitate client workshops to elicit detailed business requirements, process flows, and functional needs.
• Translate business requirements into clear functional specifications, use cases, and solution designs.
• Configure and customize OpenText modules (e.g., Content Server, Extended ECM, Documentum) including metadata models, workflows, permissions, and integrations.
• Design and implement document lifecycle management, access controls, and retention policies in alignment with regulatory and security requirements.
• Conduct functional testing, user acceptance testing (UAT) support, and solution validation to ensure system functionality meets business objectives.
• Provide advanced troubleshooting and performance optimization for OpenText solutions, working closely with technical teams on defect resolution and system enhancements.
• Prepare functional documentation, training materials, and operational guides for business users and administrators.
• Mentor and guide junior consultants, assigning tasks and monitoring progress in functional workstreams.
• Coordinate with project managers, technical leads, and stakeholders to ensure smooth project delivery and issue resolution.
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