Customer Support Agent (Shenzhen)

Who We Are

XDS is the world’s largest bicycle maker by volume and the world’s largest producer of carbon-fiber frames. We are entering the U.S. market for the first time with X-LAB, our in-house brand of performance bicycles primed for the global stage. XDS’s manufacturing scale, decades of carbon and alloy expertise, and vertical integration create a once-in-a-generation chance to redefine the economics of cycling for riders and bike shops alike.

Since 1995, we have combined proprietary materials science, compelling design, and highly automated production to deliver:

• Over 8 million complete bikes annually across road, mountain, gravel, city, and e-bike segments

• More than 300,000 carbon frames per year from the world’s biggest dedicated carbon-fiber bike facility

• 300+ international patents covering advanced carbon layups and proprietary X6 aluminum alloys

• Full vertical integration enabling speed-to-market, supply chain resilience, and cost leadership

• OEM partnerships with leading Western brands, and we are now poised to build our own premium brand overseas

As of 2026, we have officially launched X-LAB with a fu