Associate Service Delivery Manager

Who We Are

Xillium is not a traditional services company, and we are intentional about that.

We build long-term partnerships with our clients by developing people who think clearly, communicate thoughtfully, and genuinely care about relationships. We value growth, ownership, and professionalism, and we invest heavily in training and mentorship rather than relying on titles or past labels.

At Xillium, people are empowered to grow beyond their starting point. We do not hire for what someone was—we hire for who they can become.

About the Role

We are looking for bright, motivated individuals with strong people skills who want to grow into a client-facing leadership role through structured internal training and mentorship.

This is not a traditional account manager role. We designed it for people who may have no background in account management, but who naturally connect with others, communicate well, and show strong potential to become trusted relationship leaders over time.

You will be supporting healthcare organizations in the United States: clinics, physician groups, and health systems that rely on our teams to keep essential work moving for their patients. Most people join this role knowing nothing about US healthcare. That is expected. Teaching you that business is the core of the program, and it is what separates someone who can hold a client from someone who can only hold a process.

You will start supported, with a ment