Junior Corporate Services Systems Engineer
The Role:
We are seeking a motivated and curious Junior Corporate Services Systems Engineer to join our Systems Engineering team. In this role, you will play a key part in the day-to-day maintenance, administration, and support of our cloud systems and services.
This is an excellent opportunity for someone eager to kickstart their career in IT operations, gain hands-on experience with modern cloud infrastructure, and learn from experienced engineers in a collaborative environment.
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Manage and administer multi-cloud subscriptions (PaaS/SaaS) across Microsoft Azure and other providers, overseeing implementation, capacity planning, and performance monitoring.
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Resolve complex technical issues by providing Level 2 and Level 3 troubleshooting, incident management, and service-level tracking.
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Oversee the Microsoft Entra ID (Azure AD) environment, including Conditional Access, identity protection, group management, and Single Sign-On (SSO) integrations.
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Manage Microsoft 365 Enterprise products (SharePoint, Teams, compliance tools) and administer Intune MDM for Windows, Mac, iOS, and Android endpoints.
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Enforce role-based access controls (RBAC) by maintaining the Enterprise Access Control Matrix.
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Partner with Information Security to research and deploy system hardening solutions, conduct routine security audits, and identify vulnerabilities.
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Deploy automated patch management solutions for Microsoft and third-party software, including executing emergency patching procedures.
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Liaise with external partners and cross-functional teams to design, deliver, and document new IT solutions that support business growth.
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Mentor and train the IT Service Desk team, creating detailed documentation and work instructions to elevate overall support quality.
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BSc/MSc in Information Technology or any other relevant degree
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At least 2 years of experience in a Systems Administration or relevant position
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Strong team player, good communications skills
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Strong analytical and troubleshooting skills
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Ability to cope with stress and meet deadlines
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Ability to multitask and prioritise
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Problem solving and critical thinking skills
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Self-motivated, proactive and efficient
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Deep understanding of the following:
