Account Manager
We are looking for a proactive and relationship-driven Government Account Manager to strengthen Xtremax's engagement with government and public-sector customers. In this role, you will be responsible for developing strong relationships with key stakeholders, gaining a deep understanding of customer priorities and challenges, and identifying potential business opportunities within assigned accounts.
You will work closely with Business Development Managers, Solution Architects, and internal delivery teams to develop customer insights, qualify opportunities, and create a strong pipeline of potential projects. The ideal candidate is highly proactive, customer-focused, and capable of building trusted relationships across different levels of government organisations.
Key Responsibilities
Customer Engagement & Account Management
- Develop and maintain strong relationships with business users, working-level stakeholders, and key contacts within assigned government accounts.
- Conduct regular customer visits and engagement sessions to understand operational challenges, business priorities, and upcoming initiatives.
- Build strong customer intimacy and establish Xtremax as a trusted technology partner.
- Maintain regular communication with customers to understand changes in their business and technology needs.
- Identify opportu