Desktop Engineer

At Xtremax, we are passionate about leveraging technology to deliver innovative digital solutions that empower businesses and governments across the region. We are looking for a proactive and service-oriented Desktop Engineer cum Admin to join our IT team and ensure our internal technology environment operates efficiently, securely, and reliably.

Responsibilities

• Ensure standard desktop applications are regularly patched and updated.
• Manage Active Directory and Microsoft Entra ID.
• Perform root cause analysis for network problems, performance issues, and hardware failures.
• Prepare, install, and configure technologies and applications to support the operating systems and platforms used by the company.
• Prepare IT status reports.
• Implement, monitor, and maintain the security of systems and company data.
• Manage the company's network infrastructure, including firewalls, routers, and access points.

Requirements

• Minimum Diploma in IT (preferred) or a related field.
• At least 1–2 years of relevant working experience.
• Basic understanding of IT and cloud computing.
• Proficient in Windows, macOS, and preferably Linux.
• Experience with Microsoft support tools, including Active Directory (AD), Microsoft 365, Microsoft Entra ID, storage, and networking.
• Proficient in hardware and software installation.
• Good knowle