Senior Operations Analyst

The Operations Analyst is responsible for supporting and improving the Company's operational processes, financial monitoring, cloud cost management, internal systems, and corporate governance activities.

This role will work closely with technical, project, finance, and management teams to ensure operational activities are well-managed, costs are controlled, compliance requirements are maintained, and internal processes remain efficient and scalable.

Key Responsibilities

1. Cloud Cost & Financial Operations

• Monitor and analyze cloud spending across AWS, Azure, GCP, Alibaba, and other cloud platforms.
• Track cloud budgets, usage, cost allocation, and monthly spending across projects and business units.
• Identify unusual spending, cost variances, unused resources, and potential cost-saving opportunities.
• Support cloud cost optimization initiatives, including resource rightsizing, credits, Reserved Instances, and Savings Plans.
• Prepare monthly cost and financial reports for management and relevant stakeholders.
• Support annual budgeting and monthly monitoring of operational and overhead expenses.

2. Operations & Internal Systems

• Manage and maintain internal operational tools and systems, including Jira and related platforms.
• Support workflow configuration, permissions, documentation, and system administration.
• Monitor operational