UX Researcher and Service Designer - Data & AI Products (Public Sector)

At Xtremax, you’ll work on digital products that help public-sector teams deliver better services and make more informed decisions. As a UX Designer, you’ll contribute to a product team building data- and AI-enabled tools, turning complex requirements, workflows, and information into experiences that are intuitive, accessible, and useful.

You’ll work closely with product managers, engineers, stakeholders, and users throughout the design lifecycle — from understanding problems and gathering requirements through research, information architecture, prototyping, usability testing, and delivery. The role is suited to a designer who enjoys solving complex problems and wants to see their work move from concept to production.

Responsibilities

• Lead end-to-end UX design activities across discovery, research, ideation, prototyping, testing, and delivery.
• Translate complex business, technical, and user requirements into clear user journeys, workflows, and information architectures.
• Collaborate with product managers, engineers, stakeholders, and scrum teams to shape and deliver new product features.
• Conduct user research and use product analytics and feedback to identify usability issues and opportunities for improvement.
• Create wireframes, prototypes, interaction designs, and high-fidelity interfaces using tools such as Figma.
• Validate designs through usability testing, stakeholder reviews, and it