Customer Service Representative

Yellowstone Local is proud to represent Pam Air Services, a Hickory Company, an industry leader in residential HVAC.

At Pam Air Services, great service isn’t just what we do, it’s how we build lasting relationships. For decades, we’ve been the trusted name in residential HVAC across Long Island. We’re looking for a Customer Service Representative who will be the first voice a homeowner hears, someone who combines genuine service instincts, phone discipline, and organizational precision to own the top of our sales funnel.

In this role, you won’t just answer phones. You’ll own the entire customer intake experience, converting every inbound inquiry into a booked appointment, keeping the CRM accurate and up to date, and setting the tone for every sale that follows.

What’s in It for You?

• Top Pay: $25–$32 per hour, plus commission on membership sales, very high membership opportunity

• Full Benefits: Medical, dental, and vision through United Healthcare; 401(k) with company match; paid vacation, sick time, and holidays